Frequently Asked Questions

How long does it take for my order to ship?

Tsaiclip will ship all orders within 1-3 business days.

Do you accept international orders?
Yes, we do. We try to offer the most reasonable shipping rates possible.

Is my transaction secure?
We take the utmost care and concern for your privacy while you're shopping on our site. 
We will never share or sell your information to any third party, and the information we 
collect is solely used to contact you about your order if necessary. Transactions on our 
site are secured using 256-bit SSL encryption and your credit card information is never 

What is your return and refund policy?
Unused and unopened orders may be returned within 14 days of receipt for store credit. 
Shipping costs are non-refundable. 

How do I sell your accessories locally?
Our agent for domestic wholesale orders is ACGS Brands.  For international inquiries please use the contact form.

We're getting married?!
Congratulations! Let us know through the contact form what you need and we'll hook you up.

Have a question you don't see? Please contact us!